Privacy Policy

1. Introduction

Welcome to Fastme, a platform that connects customers with nearby service professionals such as plumbers, electricians, painters, cleaners, and more.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application.

By using Fastme, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

• Name, email, phone number
• Profile details (bio, address, profession, avatar)
• Booking descriptions and messages

Automatically Collected

• GPS Location (for matching nearby providers)
• Device information and app usage data
• Push notification tokens

3. How We Use Your Information

• To connect you with nearby professionals
• To process and manage booking requests
• For real-time chat and live location tracking during active jobs
• To send important notifications
• To improve our services and ensure safety

4. Sharing of Information

We share your information only when necessary:

• With the service provider you choose to book
• With trusted service providers (Supabase, Expo, Maps)
• When required by law

We do not sell your personal data.

5. Location Data

Precise location is used to find professionals within 500 meters and for live tracking during active bookings. You can disable location access anytime through your device settings.

6. Data Security

We use industry-standard security measures including encryption and secure authentication. However, no system is completely secure.

7. Your Rights

You have the right to:

• Access, update, or delete your data
• Withdraw consent for location or notifications
• Request data portability

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@fastme.app